Guidelines and standards
We have recently redeveloped www. and have made every effort to make it accessible. This has included working with the level Double-A standard of the World Wide Web Consortium (W3C) . Our conformance with these guidelines, benefits all our users by making the website easier to use.
Whilst we intend to make each of our websites as accessible as possible, it is not always straightforward to do this on all areas of a website. Our aim is to continue to improve our websites based on the W3C WCAG 2.0 standard and exceed this standard where possible.
We work with the (RNIB) to perform accessibility testing. This has included completion of Voluntary Product Accessibility Templates (VPAT) forms on some of our web platforms. VPATs are currently available for pubs. and the Merck Index Online, and can be made available upon request.
We also frequently conduct accessibility audits and conduct live user testing on our websites to identify ways in which we can improve the experience.